A: Event admission includes all food, beverages (water, soda, beer & wine), and parking…plus all the fun you can pack into this exciting annual event!

A: VIP Ticket holders will be assigned a reserved seat at a VIP designated table.  However, VIP seating is not guaranteed to be at the same table.  Therefore, if you have eight (8) guests in your party, it is highly recommended that you purchase the VIP Table option in order to guarantee that you and your seven (7) guests will be seated together.

A: No. We are able to save money to put towards our vital community services and programs refraining from printing and wasting paper on tickets. Instead, each attendee is pre-registered within our event software system so all they have to do is provide their name at the registration desk for a quick and easy check-in.

A: We need each attendee’s name and email address when they register for the event. The email is the only way that we send out receipts for purchases and “thank yous” for donations. We also like to have a phone number just in case there is an issue with a purchase made at the event. We do not sell email addresses to third parties.

A: You will see the charges appear on your card one within a week after the event. We reconcile the event on the Monday after the event and do our best to batch all charges on that day. Sometimes, due to the volume of purchases, we batch that Tuesday; it takes a few days to show up on your bank statement.

A: We will email you receipts via email. You can use them for tax purposes.

A: We accept cash, check, Visa, MasterCard, American Express, and Discover.

A: No. The Lucky Dog Ticket does, however, given you a 1 in 100 chance of winning a super cool auction item like a trip to Disneyland for just $100. 

A: You need not be present to win! We will contact you should you be our lucky winner.

A: We have parking on site with large signage to direct you. We do recommend that you carpool.

A: The attire is casual. Dress for the weather, sometimes it can be very hot. Shorts, sundresses, jeans – whatever makes you comfortable.

A: Yes. The event always goes on! We always have plenty of cold water.

A: No.  Because we take care to ensure that each family and their pet are destined to be together forever, we will not be doing adoptions the day of the event. However, you may view all of our adoptable pets within the shelter and come back on our next open day to move forward with an adoption.

A: No.  While we love all animals, please leave your pets at home for this event. There are a lot of people and traffic, and we wouldn’t any pets getting scared, lost, or hurt.

A: Yes.  Our event is ADA compliant. We have had guests in wheelchairs or with walkers, but they may need a helper to ensure their safety and mobility.

A: No. This event is reserved for those 21 years of age and older.

A: We will have freshly popped popcorn waiting for you when you arrive. Dinner by Aubergine Catering will be buffet-style, and dessert will be offered after dinner.  See the menu above to check out our delicious food!

A: Yes.  There are both vegan and vegetarian options in our buffet dinner menu.

A: No.  We have plenty of food and beverages that are included in the price of your ticket. Please do not bring any coolers with your own food or beverage to the event.